Senior Product Manager, Custody

Who we are

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we're here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, "roll-up-your-sleeves-and-make-it-happen" kind of people. It's these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you're someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let's go!

Your mission

As a hands-on Senior Product Manager for our Custody business at Bitpanda you will drive innovation in custody solutions, ensuring seamless integration with Bitpanda's ecosystem. Champion user-centric design and risk management strategies to safeguard and enhance the trust of our clients.

What you'll do

• Take full ownership of the Custody product, overseeing its entire lifecycle from ideation to launch and beyond, fanatical about security whilst optimising performance and scalability.
• Define both short-term and long-term product strategies, aligning them with the overall company vision and objectives, and adapting to evolving market dynamics.
• Collaborate with cross-functional teams including legal, compliance, sales, marketing, treasury and tax to shape the product roadmap, ensuring it addresses the needs of various stakeholders and supports business growth.
• Responsible for managing stakeholders and directing customer interactions, ensuring their needs and feedback are effectively communicated and prioritised in product development processes.
• Conduct thorough analysis of the custody business landscape, including market trends, competitor offerings, and regulatory requirements, to inform product decisions and drive competitive advantage.

Who you are

• You have 5+ years experience in a corporate fintech environment, with hands on Crypto experience from within a custody, treasury, banking or related financial services product team.
• You understand how a banking sales cycle works - (lead times etc)
• You can define different customer segments and categorise them based on their specific needs and requirements with a track record to execute a product strategy, designing and owning a product development process.
• You have a collaborative and influential communication style, and are skilled at stakeholder management with a commercial mindset.
• Demonstrated experience or a keen interest in security-focused product development will be valuable.

What's in it for you

• Flexibility to work where you thrive – Enjoy the freedom of our Hybrid working model, combining onsite collaboration and remote work, with an additional 25 days per year to work from a city or country of your choice.
• Reward for your impact – Receive a competitive total compensation package aligned with Bitpanda's pay-for-impact policy, including participation in our stock option plan.
• Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP.
• Time to recharge – Take extra time off to rest, reset, and recharge, with 3 additional days off in 2026 to prioritise your wellbeing.
• Continuous learning and growth – Grow your skills and stay ahead in your career with unlimited access to Udemy's library of online courses at your own pace.
• Exclusive perks and rewards – Enjoy discounts, rewards, and perks from partners worldwide across lifestyle, wellness, tech, and travel.
• Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family.
• Create a productive workspace at home – Set up your home office exactly how you want it with a dedicated budget for comfort and productivity.
• Fuel and focus on-site – Pandas in Vienna, Bucharest, Barcelona, and Berlin can enjoy free onsite dining, with freshly prepared lunches and snacks to keep you fuelled and focused all day long.
• Recognition for your contributions – Celebrate milestones and achievements with recognition and rewards for your Tenure at Bitpanda.
• Show your Bitpanda pride – Access exclusive Bitpanda-branded merchandise and gear to represent.
• Connect and celebrate with your team – Join unforgettable company events, from our Winter Party in Vienna to summer gatherings worldwide, fostering fun, connection, and celebration

....and even more location-specific benefits designed to make life at Bitpanda even more rewarding wherever you are.

Above all, you will have the opportunity to learn and grow as part of Bitpanda's incredible journey towards being Europe's future #1 investment platform. Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

• These benefits may be adjusted at Bitpanda's discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).